Legal · Race Engineering

Privacy Policy

How we collect, use, and protect your personal data when you use the Race Engineering platform. Compliant with India's DPDP Act 2023.

12 sections

Introduction

Zavo Nexus Private Limited ("Zavo", "we", "us", or "our") operates the RACE Engineering platform. We are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you access or use the Platform.

This Policy is compliant with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable data protection laws.

Data We Collect

2.1 Information You Provide

•Full name and email address.
•Mobile number (optional).
•Billing address and payment information (processed securely via Razorpay; we do not store full card details).
•GSTIN (for Enterprise Users who require GST-compliant invoices).
•Organisation name and designation (for Enterprise Users).

2.2 Information Collected Automatically

•IP address and device information.
•Browser type and operating system.
•Usage logs including GPU instance start/stop times, compute duration, and resource utilisation.
•Cookies and similar tracking technologies (see Section 7).

2.3 Content Data

We temporarily process data, models, and files you upload or run on GPU Instances solely to deliver the compute service. We do not access, analyse, or retain your Content beyond what is necessary for service delivery.

How We Use Your Data

•To create and manage your account.
•To provision and operate GPU compute resources on your behalf.
•To process payments and issue GST-compliant invoices.
•To send transactional communications (invoices, usage alerts, service updates).
•To detect, investigate, and prevent fraud and security incidents.
•To comply with legal obligations including tax, regulatory, and law enforcement requirements.
•To improve and develop the Platform based on aggregated, anonymised usage analytics.

Legal Basis for Processing

We process your personal data on the following grounds under the DPDP Act and applicable law:

•Contract: Processing necessary to perform the services you have requested.
•Consent: Where we have obtained your explicit consent, which you may withdraw at any time.
•Legal Obligation: Where we are required to process data to comply with applicable law.
•Legitimate Interest: For fraud prevention, security, and internal analytics, where such interests are not overridden by your rights.

Data Privacy and Confidentiality

5.1 No Sharing with Other Users

Your data, files, models, prompts, outputs, and other Content are not shared with other Race Engineering users or made available to other users on the Platform.

5.2 No Access to User Content

Race Engineering does not access, view, analyse, or inspect your uploaded files, models, prompts, or generated outputs, except where access is strictly necessary to provide, maintain, secure, or troubleshoot the Platform.

5.3 No Sale or Commercial Sharing

We do not sell, rent, trade, or otherwise commercially share your personal data or Content with third parties for their marketing or advertising purposes.

5.4 Confidentiality of Content

Content uploaded to or processed through GPU Instances remains confidential and is processed only for the purpose of providing the compute services requested by you.

5.5 Limited Technical Processing

Only the technical information necessary to operate the Platform—such as instance configuration, resource utilisation, compute duration, and system logs—may be processed for service delivery, billing, security, and operational purposes.

5.6 Legal and Security Exceptions

Where required by applicable law, legal process, or to investigate security incidents, Race Engineering may access or disclose information to the extent legally necessary. Any such access or disclosure will be limited to the applicable requirement.

Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion:

•Account and billing data is retained for a minimum of 7 years as required under Indian tax law.
•Content data (uploaded files and models) is deleted within 30 days of account closure or instance termination, unless you instruct otherwise.
•Usage logs may be retained in anonymised form for analytics purposes.

Cookies

We use cookies and similar technologies to:

•Maintain your session and authentication state.
•Remember your preferences.
•Collect aggregated analytics on Platform usage.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform.

Your Rights

Under the DPDP Act and applicable law, you have the right to:

•Access the personal data we hold about you.
•Correct inaccurate or incomplete personal data.
•Request erasure of your personal data, subject to legal retention obligations.
•Withdraw consent where processing is based on consent.
•Nominate a person to exercise your rights in the event of your death or incapacity (as provided under the DPDP Act).

To exercise any of these rights, please contact us at hello@raceengineering.ai. We will respond within 30 days.

Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include encryption in transit (TLS), access controls, and regular security reviews.

No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Children's Privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Platform. The updated Policy will be effective from the date indicated at the top of this document.

Contact and Grievance Redressal

For any privacy-related queries, requests, or complaints, please contact our Data Protection contact:

Zavo Nexus Private Limited

Product: RACE Engineering

Email: hello@raceengineering.ai

Website: raceengineering.ai

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Questions about this policy?

Reach out at hello@raceengineering.ai or visit our contact page.