Zavo Nexus Private Limited ("Zavo", "we", "us", or "our") operates the RACE Engineering platform. We are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you access or use the Platform.
This Policy is compliant with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable data protection laws.
2.1 Information You Provide
2.2 Information Collected Automatically
2.3 Content Data
We temporarily process data, models, and files you upload or run on GPU Instances solely to deliver the compute service. We do not access, analyse, or retain your Content beyond what is necessary for service delivery.
We process your personal data on the following grounds under the DPDP Act and applicable law:
5.1 With GPU Providers
To provision compute resources, we share limited technical information (such as job configuration and usage metadata) with our infrastructure Providers (e.g., E2E Networks, Cyfuture, AceCloud). We do not share your personal identity information with Providers without your consent.
5.2 With Payment Processors
Payment information is processed by Razorpay in accordance with their privacy policy and applicable PCI-DSS standards. We receive only transaction confirmations and tokenised references.
5.3 With Service Providers
We may share data with carefully selected third-party service providers who assist us in operating the Platform (e.g., cloud monitoring, email delivery, analytics). These providers are contractually bound to process data only on our instructions and in compliance with applicable law.
5.4 Legal Disclosure
We may disclose your data to government authorities, regulators, or courts where required by applicable Indian law or legal process.
5.5 No Sale of Data
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
Our primary GPU infrastructure and core data storage is located within India. We are committed to data residency as a key Platform principle.
Certain ancillary services (such as cloud monitoring, email delivery, or analytics tools) may involve processing your data outside India. Where such transfers occur, we ensure appropriate safeguards are in place, including contractual protections consistent with the DPDP Act.
We retain your personal data for as long as your account is active or as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion:
We use cookies and similar technologies to:
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform.
Under the DPDP Act and applicable law, you have the right to:
To exercise any of these rights, please contact us at contact@raceengineering.ai. We will respond within 30 days.
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include encryption in transit (TLS), access controls, and regular security reviews.
No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
The Platform is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Platform. The updated Policy will be effective from the date indicated at the top of this document.
For any privacy-related queries, requests, or complaints, please contact our Data Protection contact:
Zavo Nexus Private Limited
Product: RACE Engineering
Email: contact@raceengineering.ai
Website: raceengineering.ai
Questions about this policy?
Reach out at info@raceengineering.ai or visit our contact page.